Terms of Service
Last Updated: 3th of May 2025 - 11:15 a.m (GMT+3)
By accessing or using Chronomail App (the "Service"), you agree to comply with and be bound by these Terms of Service. If you do not agree, do not use the Service.
1. Acceptance of Terms
These Terms govern your use of Chronomail App, a cloud-based email marketing platform (the "Service") provided by ETarget Solutions ("we," "us," or "our"). By creating an account or using the Service, you ("User," "you," or "Customer") agree to these legally binding Terms.
2. Definitions
- "Service": The email marketing tools, features, and functionalities provided via Chronomail App.
- "Subscription": The paid access plan to the Service.
- "Content": Emails, campaigns, designs, or materials created or uploaded through the Service.
3. Subscription Plans
a. Subscription Model
- The Service is offered on a subscription basis (monthly/annual).
- Fees, features, and limits are outlined on our pricing page.
- You authorize recurring payments until cancellation.
b. Billing
- Payments are processed via Payoneer. You agree to provide accurate billing information.
- Taxes (e.g., VAT) are your responsibility unless stated otherwise.
c. Cancellation & Refunds
- You may cancel your Subscription at any time. Cancellations take effect at the end of the billing cycle.
- No refunds for partial months or unused periods unless required by law.
d. Free Trials
Free trials are free of charge if your request is accepted by our team. Please note that we have limited number of trials spots and we reserve the right to accept or reject trials requests, without the obligations of deliverying the reasons.
4. User Obligations
a. Compliance with Laws
You agree to comply with all applicable laws, including:
- Anti-Spam Laws: CAN-SPAM Act (U.S.), CASL (Canada), GDPR (EU), etc.
- Data Privacy Laws: GDPR, CCPA, etc.
b. Prohibited Activities
You may not use the Service to:
- Send spam, unsolicited emails, or illegal content.
- Harvest email addresses without consent.
- Violate third-party rights (e.g., copyrights, trademarks).
- Engage in fraudulent, abusive, or harmful behavior.
5. Content Ownership
- You retain ownership of your Content.
- By using the Service, you grant us a non-exclusive, royalty-free license to store, process, and transmit your Content solely to operate the Service.
6. Termination
You have the right to:
- We may suspend or terminate your account for violations of these Terms, non-payment, or unlawful activity.
- Upon termination, your access to the Service and Content will cease.
7. Data Privacy
- We handle personal data in accordance with our Privacy Policy
- You are responsible for securing consent from recipients in your email lists.
8. Disclaimers
- The Service is provided "as is." We make no warranties about uptime, accuracy, or fitness for a specific purpose.
- We are not liable for:
- Losses from Service interruptions.
- Damages caused by your misuse of the Service.
- Third-party actions (e.g., email providers blocking your campaigns).
9. Limitation of Liability
To the extent permitted by law, our total liability for claims related to the Service is limited to the fees paid by you in the 1 month preceding the claim.
10. Modifications
We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of Turkeyie.
Disputes will be resolved in the courts of Antalya, Turkeyie.
12. Contact Us
For questions about these Terms, contact us at: [email protected]